How long does it take for you to complete my order?
There really isn't a short answer to this question. Some jobs can be produced in minutes and some jobs may take days. Let us know when you need your job completed and we'll let you know if it can be done. We go to great lengths to meet your most stringent demands.
What is a "proof"?
A proof is a way of ensuring that we have set your type accurately and that everything is positioned according to your requirements. Typically, we will produce a proof which will be sent to you via email or printed on paper which can be viewed at our shop or delivered to you in person. On multiple color jobs, we can produce a color proof on our color output device to show how the different colors will appear.
Why do I need to look at a proof?
Your approval on the final proof is assurance that you have looked over every aspect of our work and approve it as accurate. It benefits everyone if errors are caught in the proofing process rather than after the job is completed and delivered.
What are bleeds?
Bleed is a printing term that refers to printing that goes beyond the edge of the sheet before trimming. In other words, the bleed is the area to be trimmed off. The bleed is the part on the side of a document that gives the printer a small amount of space to account for movement of the paper, and design inconsistencies. Artwork and background colors can extend into the bleed area. After trimming, the bleed ensures that no unprinted edges occur in the final trimmed document.
It is very difficult to print exactly to the edge of a sheet of paper/card so, to achieve this, it is necessary to print a slightly larger area than is needed and then trim the paper/card down to the required finished size. Images, background images and fills which are intended to extend to the edge of the page must be extended beyond the trim line to give a bleed.
Bleeds in the USA generally are 1/8 of an inch from where the cut is to be made. Bleeds in the UK and Europe generally are 2 to 5mm from where the cut is to be made. This can vary from one print company to another. Some printers ask for specific sizes; most of these companies place the specific demands on their website or offer templates that are already set to their required bleed settings.
Bleed information refers to elements outside the finished piece. Often a printer requires bleed information on pieces that have bleed to allow for "printer bounce" when cutting a job down to size. Failing to provide bleed information and crop marks can result in finished pieces showing a thin area of white on the edge.
What happens when RGB is converted to CMYK?
During prepress, RGB files will be converted to CMYK and color shift can occur, especially in reds and blues.
Do I still need to approve a proof if provided on disk?
It may seem like a proof wouldn't be needed in this case but it really is. Output devices process digital information using a variety of processing technologies subject to potential error. Your approval of the proof which we will provide assures that the output device used has correctly interpreted and processed the information you have provided.
How do I go about getting an cost estimate from you?
We have provided a convenient website form if you wish this 24/7 option. We typically respond during the next business day less holidays. Otherwise, the best way to ensure that we get all the information necessary to provide an accurate quote, give us a call and talk with one of our customer service representatives or simply stop by.